And, in a column recently published in the Free Press, Amy Bandyk, the executive director of Citizens Utility Board of Michigan, argued that Michigan has "more severe power outages than most of the rest of the country, and it has been that way for years.
She added, without action, "consumers can expect to keep finding themselves in the dark again and again," especially with more severe weather caused by climate change and urged them to "call upon regulators and lawmakers to act with urgency to prevent more mass power outages. Correction: An earlier version of this article misstated the percentage of DTE customers receiving credits.
Facebook Twitter Email. Assume that all downed power lines are energized and stay away. You can report the downed lines online or call us at If you think the downed lines pose an immediate hazard to the public, call or your local emergency police and fire number.
Consider all lines to be energized and stay at least 20 feet away. Keep children and pets away, too. Energized wires that have fallen may whip around, spark or arc as they look for a ground, which is either the earth or something connected to the earth, such as a tree or metal fence. However, energized wires that have found their ground may lie silent and still, but are equally dangerous. Why do my neighbors across the street or around the corner have power and I don't?
There are several possible reasons. Fuses inside your home could have tripped and caused an outage. Tree limbs may have fallen on your service drop, which is the line that runs from the utility pole to your home. Or your neighbors may get their electrical service from another circuit that was not damaged by the storm or was restored earlier than the circuit supplying power to your home.
After you report an outage, we create a computerized report of the trouble. The information contained in the trouble report goes into our outage management computer program, which helps us determine the extent of the outage based on your outage report, those from other customers, current weather conditions and other factors. After the extent of the outage is determined, we prioritize your trouble report and send it to our dispatch center for assignment to a line crew for repair.
How does DTE Energy handle all the restoration work after a major storm? Our staff constantly monitors weather conditions, and when severe weather threatens, we begin mobilizing early on.
By the time severe storms reach our area, our emergency team is already at work implementing our storm response plan. As soon as weather conditions permit us to safely begin restoration work, such as when the storm subsides, our crews assess the extent of damage and begin restoration. If necessary, we call in line crews from other utilities to help with restoration efforts. How do you decide which customers get their power restored first?
Our top priority is restoring power to hospitals, nursing-care facilities, police and fire stations, communication facilities radio and television stations , and sanitary-pumping facilities. Start Now. Outage Center. Report Now. Find a Career. Start Searching. Energy Pricing Options Find out what's right for you, based on your budget, lifestyle and energy needs.
Fall Into Savings Save on energy costs as the weather begins to cool. Experiencing An Issue Try these options for a solution. Resend Email. You have not verified your email yet.
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